Aug 13 2014

‘The customer journey & relevant experiences are the new business imperatives’ – ‘Econsultancy’ Blog

Josh Manion says, “Understanding the customer journey and delivering relevant experiences has never been this critical.  Recent research by eBay and Deloitte revealed that a third of UK and German consumers used multiple channels when making recent purchases, with this rising to two in three for orders over £100. This presents today’s marketers with a unique challenge. They […]

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